Privacy Policy —
How takabata Protects Your Data

1.1 Registration Data

When you create a takabata account, we collect the information you provide in the registration form. This includes:

• Full legal name (as it appears on your government-issued ID)
• Date of birth (for age verification — players must be 18 or older)
• Residential address (including district, city, and postal code within Bangladesh)
• Email address
• Mobile phone number (used for SMS verification and account security)
• Preferred username

This data is required to create and maintain your account. Without it, we cannot provide the takabata service.

1.2 Identity Verification (KYC) Documents

To comply with anti-money-laundering obligations and to confirm that all players meet the 18+ age requirement, we may request the following documents before processing your first withdrawal:

• Government-issued photo ID: National Identity Card (NID), Passport, or Bangladesh Driving Licence
• Proof of residential address: utility bill, bank statement, or government-issued document dated within three months
• Proof of payment method: screenshot of your registered bKash, Nagad, or Rocket account showing your name and number

KYC documents are reviewed by our verification team and stored securely. They are not used for any purpose other than identity and age verification.

1.3 Transaction Data

We record all financial transactions associated with your account, including:

• Deposit amounts, timestamps, and payment method references (bKash transaction ID, Nagad reference, etc.)
• Withdrawal requests, amounts, status updates, and payment method references
• Bonus credits, wagering history, and balance adjustments
• Currency denomination (Bangladeshi Taka, ৳)

Transaction records are maintained for a minimum of five years to satisfy financial record-keeping obligations.

1.4 Gameplay and Betting Data

For every game played or bet placed on takabata, we record:

• Game or event name, stake, outcome, and timestamp
• Cumulative win/loss records across session and account lifetime
• Responsible gaming indicators such as session length and frequency of play

This data is used to settle bets accurately, detect responsible gaming concerns, investigate disputes, and improve platform features.

1.5 Technical and Device Data

When you access takabata, our servers automatically collect certain technical information, including:

• IP address and approximate geolocation (country and city level)
• Device type, operating system, and browser version
• Session start and end times, pages visited, and features used
• Referral source (how you arrived at takabata)

This technical data helps us maintain platform security, detect fraudulent access attempts, and optimise the user experience for Bangladesh-based devices and network conditions.

1.6 Communications Data

When you contact our support team via live chat or email, we retain records of those communications, including:

• The content of your messages and our responses
• Date, time, and channel of each interaction
• Any attachments, screenshots, or documents you share with support

Communication records are kept for a minimum of two years to support dispute resolution and service quality improvement.

2.1 Marketing Communications

takabata will only send you promotional messages — including bonus offers, BPL season promotions, Eid special offers, and new game announcements — if you have opted in to receive such communications during registration or subsequently through your account notification settings. You may withdraw your consent at any time by updating your preferences in the account dashboard or by contacting support at support at takabata.

Withdrawal of marketing consent does not affect the lawfulness of any processing carried out prior to the withdrawal, nor does it affect the delivery of transactional and security messages, which are not subject to opt-out.

2.2 Automated Decision-Making

takabata uses automated systems to assist with fraud detection, responsible gaming risk assessment, and identity verification screening. In cases where an automated decision significantly affects your account — for example, a temporary access restriction triggered by an unusual login pattern — you have the right to request human review of that decision by contacting our support team.

2.3 Profiling

We may analyse your gameplay history and transaction patterns to build a general profile of your platform activity. This profiling is used solely for responsible gaming monitoring, personalised bonus eligibility assessment, and fraud prevention. We do not share individual player profiles with third-party advertisers.

3.1 What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the site to recognise your device on subsequent visits and to remember information about your session. Cookies do not contain executable code and cannot access other files on your device.

3.2 Cookie Categories Used by takabata

3.3 How to Manage Cookies

Most modern browsers allow you to control which cookies are stored on your device. You can typically find these settings under your browser's "Privacy" or "Security" section. Blocking strictly necessary and security cookies will prevent you from logging in to your takabata account. Blocking functional or analytics cookies will not prevent login but may degrade your experience (e.g., your preferences will not be remembered between sessions).

3.4 Do Not Track

Some browsers transmit a "Do Not Track" (DNT) signal to websites. takabata currently does not alter its data collection practices in response to DNT signals, as there is no universally accepted standard for how platforms should interpret them. If you wish to restrict data collection, please use your browser's cookie management settings as described above.

3.5 Session Lifetime

Authentication session cookies on takabata expire automatically after 24 hours of inactivity or upon explicit logout. Extended session cookies (where the player selects "Keep me logged in") persist for a maximum of 30 days, after which re-authentication is required.

4.1 Payment Service Providers

To process deposits and withdrawals, takabata shares the minimum necessary transaction data with our local payment partners, including bKash, Nagad, Rocket, Upay, and partner banks. These providers receive only the data required to execute and verify the specific transaction (e.g., your registered mobile number and the transaction reference). They are contractually prohibited from using this data for any other purpose.

4.2 Identity Verification Partners

Where takabata uses third-party KYC (Know Your Customer) technology providers to assist with identity document verification, the documents and data you submit are processed under strict data processing agreements. These providers are not permitted to retain, use, or share your documents beyond the verification process itself.

4.3 Game Technology Providers

Casino game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive a session token and game result data necessary to render the game and confirm bet outcomes. These providers do not receive your full registration data, payment details, or KYC documents. They operate under industry-standard data protection agreements.

4.4 Legal and Regulatory Disclosure

takabata may be required by law to disclose personal data to governmental, regulatory, law enforcement, or judicial authorities in response to a lawful request, court order, or legal process. In such cases, we disclose only the information specifically required by the applicable legal demand. Where legally permissible, we will notify the affected player of such a disclosure request.

4.5 Business Transfers

In the event of a merger, acquisition, sale of assets, or other business restructuring involving takabata, player data may be transferred to the successor entity as part of that transaction. Players will be notified of any such transfer via the registered email address and will be given the opportunity to close their account and request data deletion prior to the transfer taking effect.

4.6 Aggregated and Anonymised Data

takabata may share aggregated, anonymised statistical data (for example, "X% of Bangladesh players prefer mobile betting") with partners, industry bodies, or in published reports. Such data cannot be used to identify any individual player.

5.1 Retention Periods

5.2 Security Measures

takabata implements a layered approach to data security, including:

• Encryption in transit: All data exchanged between your browser or app and our servers is encrypted using TLS 1.2 or higher (SSL).
• Encryption at rest: Sensitive data stored in our databases, including payment method tokens and KYC document references, is encrypted using AES-256.
• Access controls: Access to personal data is restricted to takabata staff who require it to perform their job functions, enforced by role-based access controls and multi-factor authentication.
• Penetration testing: Our platform undergoes regular security assessments to identify and remediate vulnerabilities before they can be exploited.
• Incident response: takabata maintains a data breach response plan. In the event of a breach affecting your data, we will notify impacted players promptly and take immediate steps to contain and remediate the breach.

5.3 Your Responsibility

While takabata takes all reasonable technical and organisational measures to protect your data, you also play a role in account security. You are responsible for keeping your login credentials confidential and for logging out of shared devices after each session. If you suspect your account has been accessed without authorisation, contact our support team immediately.

6.1 Right of Access

You have the right to request a copy of all personal data takabata holds about you. Upon receiving a verified access request, we will provide a structured summary of your data within 30 days. This includes your registration data, transaction history, gameplay records, and support communication history.

6.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For changes to name, date of birth, or address, we may request supporting documentation to confirm the accuracy of the corrected information before updating our records.

6.3 Right to Erasure

You may request the deletion of your personal data. We will honour this request subject to our legal obligations — for example, we are required to retain transaction records and KYC documents for a minimum period as described in Section 5.1. Data that must be retained for legal reasons will be kept in a restricted state and not used for any other purpose.

6.4 Right to Restriction of Processing

You may ask us to pause the processing of your personal data in certain circumstances — for example, while we investigate a dispute about the accuracy of your data, or while you contest a decision that was made using automated processing.

6.5 Right to Data Portability

Where technically feasible, you may request a machine-readable export of your personal data in a structured, commonly used format (such as JSON or CSV). This right applies to data you have provided directly to us and that we process on the basis of your consent or contractual necessity.

6.6 Right to Object

You have the right to object to the processing of your personal data where we rely on legitimate interests as the legal basis. If you object, we will cease that specific processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or unless the processing is necessary for legal claims.

6.7 How to Exercise Your Rights

To exercise any of the rights above, contact the takabata support team via live chat inside your account or write to support at takabata with the subject line "Data Rights Request". We will verify your identity before processing any request and will respond within 30 days. There is no fee for reasonable requests.

7.1 Game Providers

Casino games available on takabata .club are developed and operated by independent game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you launch a game, a secure session token is passed to the game provider to authenticate and record your session. These providers operate their own data processing infrastructure and are bound by data processing agreements with takabata. We encourage you to review the relevant provider's privacy documentation if you wish to understand how they handle session data at their end.

7.2 Payment Processors

Local payment processors — including bKash, Nagad, Rocket, and Upay — receive only the transaction-level data required to execute a specific deposit or withdrawal. These providers are regulated financial service entities operating within Bangladesh and are subject to applicable financial data protection standards. Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank may also be involved in processing bank-transfer transactions. No additional personal data beyond what is operationally necessary is shared with any payment processor.

7.3 Analytics and Performance Monitoring

takabata uses internal analytics tooling to monitor platform performance, track error rates, and understand how players navigate the site. Where third-party analytics libraries are used, they are configured to anonymise IP addresses and to operate under data processing agreements that prohibit use of the data for any purpose beyond what is described in this policy.

7.4 Customer Support Infrastructure

Our live chat and support ticketing systems may be operated using third-party support software. Messages you send through these channels are stored within that software environment under contractual data protection terms. Support staff access these communications solely to resolve your queries.

7.5 No Third-Party Advertising Networks

takabata does not integrate third-party advertising networks, demand-side platforms, or retargeting pixels on the platform. Your browsing behaviour and gameplay data are not used to serve you advertisements on other websites or applications.

7.6 Links to External Sites

From time to time, takabata may reference or link to third-party websites for informational purposes. Once you leave the takabata platform, this Privacy Policy no longer applies. We are not responsible for the data practices of any third-party site and encourage you to review their privacy policies independently before submitting any personal information.

8.1 Policy Revisions

When we make material changes to this Privacy Policy — such as introducing new data processing activities, changing retention periods, or adding new third-party integrations — we will notify registered players by email to their registered address and by a notice displayed on the takabata platform for a minimum of 14 days prior to the changes taking effect.

Minor corrections, clarifications, or formatting changes that do not affect the substance of how your data is processed may be made without advance notice. The "Effective Date" shown at the top of this policy will always reflect the date of the most recent substantive revision.

Continued use of the takabata platform after the effective date of a revised policy constitutes your acceptance of the updated terms. If you do not agree to the revised policy, you may close your account by contacting support before the effective date.

8.2 Governing Language

This Privacy Policy is published in English. In the event of any inconsistency between an English version and any translation provided for convenience, the English version shall prevail.

8.3 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data takabata holds about you, please contact our support team:

• Email: support at takabata
• Live Chat: Available 24/7 inside your registered account
• Support Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6)

We aim to respond to all privacy-related enquiries within 5 business days and to fulfil data rights requests within 30 days of identity verification.

8.4 Children and Minors

takabata is strictly an 18+ platform. We do not knowingly collect or process personal data from individuals under the age of 18. If we become aware that a player has provided false information about their age during registration and is under 18, we will immediately suspend the account, refund any remaining balance, and delete all associated personal data. If you believe a minor has registered on the platform, please notify us immediately at support at takabata.